Find out how to get in touch with us in person, over the phone, and by email.
Christmas hours and services
During the Christmas and New Year's period, some of our services and facilities will be suspended or running at reduced capacity.
We've collected all the information you need to know in one place but you can still call us for anything urgent 24/7 on 0800 488 824.
View our Christmas 2024 service information
30 Laings Rd Opening hours
Our standard opening hours are Monday to Friday from 8am to 5pm but our Contact Centre team is available by phone 24 hours a day - 7 days a week including public holidays.
- Telephone: 04 570 6666 | 0800 488 824
- Email (Office hours only): contact@huttcity.govt.nz
- Office Address: 30 Laings Road, Lower Hutt
- Write to: Hutt City Council, Private Bag 31-912, Lower Hutt 5040
Contact Us
If you have an issue with your bin please complete our bin enquiry form.
- Telephone: +64 4 570 6666.
- Online request for service
- Email: haveyoursay@huttcity.govt.nz
We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems.
Send general feedback to contact@huttcity.govt.nz.
Give us your feedback on the new website.
- Email: media@huttcity.govt.nz
- Telephone: 027 248 9230
You need a permit to film in most public locations in Lower Hutt.
Screen Wellington issues film permits. They work with us to make sure filming locations have been discussed with tāngata whenua and any residents, businesses, or special interest groups who could be impacted.
Once you know where you want to film, apply online for a permit.
- Telephone: +64 4 382 0066
- Email: screen@screenwellington.com
Note: Apply early to make sure there is enough time to process your application. If your application includes road closures these can require up to six weeks notice.
Hutt City Council has identified potential payroll issues which have resulted in some employees receiving incorrect leave payments. Because of this, we are currently undertaking remediation work on our payroll system and processes.
For more information please see our FAQs
21 Meachen Street, Seaview
- Telephone: +64 4 570 6666 anytime
- Email: contact@huttcity.govt.nz
Opening hours:
- Monday - Friday: 2pm-4pm
- Saturday: By appointment only
- Closed Sundays and public holidays
73 Moa Point Road, Wellington
- Telephone: +64 4 499 4444 (including after hours)
- Email: dogs@wcc.govt.nz
Opening hours:
- Monday - Friday: 3pm-5pm
- Saturday: 10am-11am
- Closed Sundays and public holidays.
If you spot any mistakes, or if you want to let us know your feedback, let us know. We've put together a quick and easy online form that you can use to give us your constructive feedback.