Resident satisfaction survey

Hutt City Council’s 2024 Resident Satisfaction Survey has once again shown how much locals love their city and value our community spaces and recreational facilities.

Community feedback is an important part of the decision-making process, and Council uses community feedback from surveys to help inform decision making and business planning.

This year’s survey revealed focus areas for Council to concentrate on including communication and engagement, Council decision making, and transport infrastructure. Residents still have high satisfaction with museums, community hubs and libraries, swimming pools and sports grounds in Te Awa Kairangi ki Tai Lower Hutt, along with rubbish and recycling services.

A huge thank you to the record number of 1912 residents who responded to the survey.

Read the summary of the 2024 survey or the full report.